From store to store and around the world, Nike wanted to create a cohesive, global customer experience that also had the individual characteristics of each store’s unique location and culture. Because while branding is essential, understanding the heart and soul of your customers is critical. You don’t promote hockey heroes in a city where baseball rules.
Nike commissioned us to implement an extensible, systemic approach for NikeTowns worldwide. We produced a comprehensive design program that included redrawing the famous Nike logotype, information graphics, product displays, banners, point-of-sale displays, signage and packaging—all culminating in a singularly branded NikeTown retail experience anywhere in the world.
Nike wanted a flexible system they could use in myriad ways. So our retail design solution was designed in a way that would identify specific sections of the stores incorporating imagery and product information distinctive to the Nike brand and repeatable in different areas and a vast array of formats and messaging needs.
One of the challenges in designing a consistent and flexible system is leaving room for distinct personalities. For example, basketball speaks to its customers far differently than golf. So our system determined elements which would be consistent, while allowing flexibility for personality to still shine through. These ‘graphic rules’ also helped increase cost efficiency.
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